I have a product that already exists in stock, but when I try to add it to a new manual NIR (Reception and Inspection Note), the system does not recognize it automatically. If I try to add it as a new product, I get an error that the product already exists. What should I do?

To resolve this situation:

• Check the warehouse and the product supplier:

  • The system checks if the product is available in the selected warehouse. If the product is defined only for another warehouse (e.g.: "Warehouse A" instead of "Warehouse B"), it cannot be associated.

  • Additionally, the product may be implicitly associated with a supplier. If the supplier on the incoming invoice differs from the one associated with the product, the system will not recognize it.

• Pay attention to multiple warehouses:
  If the purchase document contains products belonging to different warehouses, you must create a separate NIR for each warehouse.
  After finishing the first NIR, use the "+ Add NIR" button to start entering the second one.