How do I delete a payment applied to the wrong invoice?

Access the "Sales" – "Invoices" section

• From the main menu, navigate to the "Sales" module, then select "Invoices".
• The list of all existing invoices will be displayed.

Identify the invoice with the incorrect payment

• Search the list for the invoice where you recorded the incorrect payment.

Access the payment details

• In the "Actions" column (on the right side of the invoice), click the green "Record payment" button.

Locate the erroneous payment

• At the bottom of the window, you will see all payments previously recorded for that invoice.
• Identify the payment you wish to modify or delete.

Edit or delete the payment

• Edit: If only the amount or payment details are wrong, click the "Edit" button and enter the new values/corrections.
• Delete: If the payment is completely wrong, click the "Delete payment" button and confirm the operation.

Save changes