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In the Sales – Orders section, search for the order you wish to reverse (storno).
- Suggestion: If you don't remember exactly which order it is, navigate to the invoice you wish to reverse. The invoice will have the related order noted.
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Locating the order: Once the order is identified, locate it in the order list using the search function.
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Generating the storno document:
- In the actions column, click the orange “Generate Document” button and select the “Storno Order” option.
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Verifying details:
- A window will appear with the initial order information, showing the quantities as negative values for the reversal process.
- In the details field, you will see the reference to the initial order and its date mentioned.
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Saving the storno order:
- Click “Save”. A pre-filled window will appear where you can confirm if the reversed products return to stock and in what quantity.
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Generating the credit note (storno invoice):
- After saving the storno order, return to the actions column, select “Generate Document” again, and choose “Invoice”.
Last modified: 03.09.2026